AUS Delivery timeframe: Orders are dispatched within 3 business day and shipping times are estimated between 2-4 days. We send all of our orders via express post where possible excluding sale items.
Shipping Destinations: Lizzy's This N That ships goods Australia wide, and to NZ & USA for a flat fee however at this time we do NOT accept any other international orders online through our website. Please contact us on 03 6452 1393 to enquire about a special order.
Shipping and delivery policy: We deliver products Australia wide using Australia Post. Shipping costs are calculated in the shopping cart and will be added to the order before checkout.
Orders are dispatched within 1 business day and shipping times are estimated between 2-4 business days depending on your location within Australia.
Customer Service Policy: If for any reason we are unable to dispatch your order we will notify you within 2 business days.
Lizzy's This N That is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in-stock and pricing is true and correct. Standard non-sale items delivery timeframes are between 2-4 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item or a full refund.
Refund/Return policy: Please choose carefully. We only give exchanges/credits for wrong size selection/change of mind and a refund/exchange/credit if the product is found to be faulty. If an item is found to be faulty or the wrong size Lizzy's This N That must be notified within 4 working days and goods kept in original condition.
No refunds/returns on sale items.
Please note: For change of mind/wrong size returns, the return postage is at the customers expense. If your original order qualified for free shipping a $10 restocking fee will be deducted from your store credit. Please contact us before returning any items, returns sent without prior approval will be returned to sender.
We truly appreciate your support of our small business, we are always here to help. Contact us at sales@lizzysthisnthat.com or 03 6452 1393 and we will do our best to assist you.